Privacy Policy

Effective Date: 1 July 2025

Your privacy is important. This Privacy Policy explains how we handle your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Personal Information We Collect

We may collect personal information such as:

  • Your name and email address (for example, when you subscribe to a newsletter, download a resource, or contact us).

  • Information about your use of this website, collected through cookies and analytics.

We will only collect personal information by lawful and fair means, and only where it is reasonably necessary for our functions.

How We Use Your Personal Information

We may use your personal information to:

  • Provide resources, services, or information you request.

  • Send newsletters, updates, or marketing communications (you may opt out at any time).

  • Improve the website’s performance and user experience.

  • Meet legal and regulatory requirements.

We will not sell or rent your personal information to third parties.

Disclosure of Personal Information

We may share personal information with trusted third parties, such as:

  • Service providers (for example, website hosting, analytics, or email platforms) who assist in operating this website.

  • Regulators, law enforcement, or legal advisers where required by law.

Whenever possible, we will ensure these parties are bound by confidentiality and security obligations.

Cookies and Website Analytics

This website uses cookies and analytics tools to help us understand visitor behaviour. You can disable cookies through your browser settings, but some website features may not function properly.

Overseas Disclosure

Some service providers (such as cloud hosting or email platforms) may be located outside Australia. By using this site, you consent to your information being transferred or stored overseas where required.

Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no online transmission or storage system can be guaranteed 100% secure.

Access and Correction

You have the right to:

  • Request access to personal information we hold about you.

  • Ask for corrections if the information is inaccurate, out-of-date, or incomplete.

Requests can be made via our Contact page.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us. We will investigate and respond. If you are not satisfied, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with the new effective date.

Contact Us

For any privacy-related questions, requests, or complaints, please contact us at:
viennarichards.com/get-in-touch