Terms of Service

Effective Date: 1 July 2025

Welcome to viennarichards.com. By accessing or using this website, you agree to the following Terms of Service. Please read them carefully. If you do not agree, please discontinue use of this site.

1. Who We Are

This website is operated by Vienna Richards (“we,” “our,” or “us”). The site provides information, resources, and services related to communications, writing, training, and digital products.

2. Use of This Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their enjoyment of the site.

  • You must not attempt to disrupt or interfere with the website’s security or performance.

  • You must not copy, distribute, or exploit site content without permission, except where sharing functions are provided.

3. Intellectual Property

Unless otherwise stated, all content on this website (including text, graphics, logos, videos, and downloads) is owned by or licensed to us. You may use content for personal and non-commercial purposes only. Reproduction or redistribution requires prior written consent.

4. Digital Products and Services

If you purchase or access digital products, resources, or training via this website:

  • All sales of digital products are final once the product has been delivered.

  • Because digital products are downloadable and accessible immediately after purchase, we cannot provide refunds for change of mind, accidental purchase, or customer error.

  • Under the Australian Consumer Law, you are entitled to a repair, replacement, or refund if the digital product is faulty, cannot be accessed, or is not as described.

  • Products are for personal or organisational use only and must not be resold, redistributed, or shared without permission.

  • We make every effort to ensure accuracy, but we do not guarantee specific outcomes or results from the use of digital products.

5. Global Access

This website is accessible worldwide. While it is operated from Australia, you are responsible for complying with the laws of your own country when using the site.

6. External Links

This website may include links to third-party websites. We are not responsible for the content, security, or practices of external sites. Visiting those sites is at your own risk.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We make no guarantees that this site will be error-free, uninterrupted, or always secure.

  • We are not liable for any direct, indirect, or consequential loss or damage resulting from your use of this site or reliance on its content.

8. No Professional Advice

The information provided on this site is for general purposes only. It does not constitute financial, legal, medical, or professional advice. You should seek independent professional advice before acting on information provided here.

9. Privacy

Your use of this site is also governed by our Privacy Policy, which explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

10. Changes to These Terms

We may update these Terms of Service from time to time. Updates will be effective immediately once posted. Continued use of the website means you accept the revised terms.

11. Governing Law

These Terms are governed by the laws of the Northern Territory, Australia, and any disputes will be subject to the exclusive jurisdiction of Australian courts.

12. Contact Us

If you have questions about these Terms, please contact us via our Contact page.