Clarity When The Pressure’s On.
Practical tools and resources for leaders, teams, and organisations who need clear communication under pressure.
I’m Vienna Senima Richards, a communications specialist with more than 20 years of experience helping leaders, teams, and communities find clarity in high-stakes moments. From newsrooms to public health and emergency response, I’ve seen how the right words by the right person, can steady people and move them forward. This site is a place for straightforward, useful resources. Practical tools, workshops, and insights to make communication simpler, sharper, and more relatable.
Where to Begin
Clarity Under Fire Starter Kit
A free, practical guide to help you find the right words when the stakes are high.
Get it here
The Comms Desk Newsletter
Short, useful insights delivered by email for professionals who want to communicate with confidence.
Subscribe here
New on the Blog
I’ve just launched the blog. The first post is: What Does a Crisis Communications Expert Actually Do? It’s a behind-the-scenes look at what really happens when the pressure is on, and why preparation matters more than polish.
Read the post
My Approach
I believe communication should make things easier, not harder.
That’s why I focus on practical tools and strategies that cut through complexity, make messages more relatable, and give you confidence in the moments that matter. If that sounds like what you need, start with the free Clarity Starter Kit or the newsletter, and take it from there.
Ways I Can Support You
Alongside resources like the Starter Kit and the newsletter, I also offer:
Talks, Workshop and Training: Practical sessions that cut through complexity and give your team clear strategies they can use straight away.
Writing and Editing Support: Reviewing drafts, speeches, shaping documents, and editing reports (including annual reports).
Career Development Support: Reviewing CVs and helping you present your professional story with confidence.
Note: If you are currently unemployed and looking for work, I offer CV reviews and guidance at no cost.
You can find out more at Get In Touch
Stay Connected
Want to keep things clear, simple, and grounded in practice? Join The Comms Desk newsletter for ongoing tips, tools, and insights. It’s a low-key way to keep learning without the overwhelm.